Company Knowledge Assistant
Find the answer in your business knowledge.
Make policies, product information and operating guides easier to use. We organize selected information into an assistant that retrieves relevant material, references its sources and routes unanswered questions to a person.
How it works
A question in. An answer with its source.
Put the company information you trust within reach.
- 01
Your question
Ask a practical business question.
- 02
Company knowledge
Find the relevant information in approved documents.
- 03
Answer & source
Get the answer with a source you can check.
What you get
Less searching for answers
Sources you can check
Knowledge your team can use
Before we start
A few useful details.
What this solution covers
Answer business questions from approved documents, with source links.
- Answers linked to the material they came from
- A shared place to ask about selected company information
- A process for missing answers and outdated documents
What comes with it
- A selected document collection and an update process
- A chat interface connected to the chosen model
- Source references and an unanswered-question route
- Representative question tests and access checks
What we need from you
- Documents you have permission to use
- A person responsible for keeping the information current
- The intended users and any separate access groups
Access & control
- We agree which collections each audience can access.
- Access checks are tested with ordinary user accounts, including restricted material.
- Processing, storage and model providers are documented for the chosen setup.
Does it replace our documents?
Your documents remain the source of truth. The assistant helps people find and use them; the implementation includes how changes reach the knowledge collection.
Will every answer be correct?
Answers need representative testing and source checks. We include a route for missing information and review important decisions against the original material.
Can different teams see different information?
We can design separate collections and access groups. The platform edition and permission model must fit those requirements before we connect sensitive material.
Start with a conversation
Let’s put it to work.
Tell us the task and the tools you use.