Company Knowledge Assistant
Find the answer in your business knowledge.
Make policies, product information and operating guides easier to use. We organize selected information into an assistant that retrieves relevant material, references its sources and routes unanswered questions to a person.
- Teams answering the same internal questions
- Businesses with information spread across documents
- Owners who want clearer access to approved company knowledge
Start with these three items
Illustrative workflow · Tailored to your business
The approach
From the request to a useful result.
An example of the workflow we can tailor to your tools and working process.
Ask a practical question
“What information do we need before quoting this job?” is submitted in the assistant.
Search the right collection
The assistant retrieves relevant passages from the approved guides available to that user.
Answer with a source
The reply references the material used so the person can check the answer.
Resolve the gaps
Missing or conflicting information is flagged for the document owner to review.
An illustrative question-to-source flow. The document set, retrieval quality and access rules are tested for your project.
A clear first scope
Know what we are building.
What it can help you do
- Answers linked to the material they came from
- A shared place to ask about selected company information
- A process for missing answers and outdated documents
What the implementation includes
- A selected document collection and an update process
- A chat interface connected to the chosen model
- Source references and an unanswered-question route
- Representative question tests and access checks
What we need to get started
- Documents you have permission to use
- A person responsible for keeping the information current
- The intended users and any separate access groups
Access and control
Agree the boundaries before connecting tools.
Permissions and decisions
- We agree which collections each audience can access.
- Access checks are tested with ordinary user accounts, including restricted material.
- Processing, storage and model providers are documented for the chosen setup.
Connected to your work
Choose the tools around the outcome.
We select the platform and connections after reviewing your workflow, account permissions and requirements.
Platform setup options
Relevant integrations
Before we start
A few useful answers.
Does it replace our documents?
Your documents remain the source of truth. The assistant helps people find and use them; the implementation includes how changes reach the knowledge collection.
Will every answer be correct?
Answers need representative testing and source checks. We include a route for missing information and review important decisions against the original material.
Can different teams see different information?
We can design separate collections and access groups. The platform edition and permission model must fit those requirements before we connect sensitive material.
Start with a conversation
Let’s shape your company knowledge assistant.
Share the task and the tools you use. We will discuss the fit, the first scope and what needs to be confirmed before implementation.